At Green Fix Home Solution, customer satisfaction is important to us. This Refund Policy explains the circumstances under which refunds may be issued for services booked through our app or authorized channels.
Refunds may be applicable in the following cases:
Service cancelled by Green Fix Home Solution
Payment made but service not delivered
Service not provided due to professional unavailability
Duplicate or incorrect payment transactions
Refund eligibility is subject to verification and policy conditions.
Refunds will not be issued in the following cases:
Service successfully completed
Cancellation after service has started
Customer unavailability at the service location (no-show)
Dissatisfaction due to reasons not related to service quality
Minor delays caused by traffic, weather, or unavoidable circumstances
Partial refunds may be issued if a service is partially completed or modified.
The refund amount will be determined based on the portion of service delivered.
Refund requests must be raised through the app or support channel.
Approved refunds will be processed via the original payment method.
Refund processing time depends on the payment provider or bank.
For cash payments, refunds (if applicable) will be processed via bank transfer or wallet as per company policy.
If you are dissatisfied with a service, please report the issue within the time period mentioned in the app. We may offer re-service or partial refund after review.
Green Fix Home Solution reserves the right to update or modify this Refund Policy at any time. Changes will be communicated through the app or website.
For refund-related queries, please contact our support team through the app.
If you want, I can also create:
Short Refund Policy (for app screen)
Refund + Cancellation combined policy
Refund Policy with exact timelines (3–7 working days)
Play Store “Refund” compliance text
